I
Don't Advertise
If this person is telling the truth, then they might not be the best prospect
for you. But, as we discussed earlier, you found their ad in another paper,
then simply say, "well, call me if you ever want to. By the way, this
is a really nice business. What do you sell most of?" and launch into
your question and answer part of the sales call as we described earlier.
I'd do that
whether they were being truthful or not in the hopes I'd turn them around.
You
Don't Have Enough Circulation
You could say "I guess that depends on how much is enough. Sure, we might
not have the circulation of the other newspaper, but our advertisers have
found that we have plenty of circulation to get them a dramatic response.
I think you get the
idea of where we're going with these first sales call objections. On the
second sales call, you might run into others, such as:
The
Ad is too Big
First agree that you can shrink it down if he wants, to lower resistance,
then calmly explain your reasoning, most likely that his competitors were
running bigger, that his average sale will pay for the ad with only a
few responses, that its got to be big enough to fit in all the information
people need to respond, or that not enough people will see the ad if its
too small to make money on the ad.
I
can't run this more than once
Explain that the market turns over every week or less, so people who needed
the product last week might be gone, but new people will be in the market
next week, and he has to be in there when they're ready to buy. You can
also point out that his competitors are in the paper each week, so he
should as well. You can also mention that not everybody reads a newspaper
every day or week, some might have missed it for various reasons so he
might need to run it multiple times to get complete saturation. You can
also point out how much he'll save with contract rates.
It's
not the right time to advertise
There are major Christmas tree decoration shops that stay open and advertise
year round, so it's unlikely that your advertiser's business is so seasonal
that there isn't a few people about to buy his products at any point in
time. Sure, there are peaks and valleys, but if business is slow, that
only means he has to work harder to bring in business by advertising.
There are other objections as well, but many of them are simply common
sense. If you run into others, e-mail us and let us know about them.
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